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What do we do?

Sellercare® is a well-established company and the first seller performance consulting firm, established in 2014. With years of experience in the industry, we help Amazon sellers succeed by providing tailored solutions and expert advice.

When it comes to navigating the complexities of account suspensions and appeals on Amazon, Sellercare® is here to provide expert assistance. Our dedicated team specializes in tackling the most challenging cases, armed with extensive knowledge, experience, and strategic insights. We understand the frustration that arises from feeling unjustly treated or receiving what appears to be a final decision. However, at Sellercare®, we don't back down. We go the extra mile to advocate on behalf of our clients, engaging with the corresponding managers to present your case effectively. Trust Sellercare® to handle your suspensions and appeals with utmost professionalism and expertise. Let us be your partner in resolving these challenges and getting your business back on track.

Our Story

The co-founders of Sellercare® have over 20 years of experience dealing with Amazon. In 1999, when Amazon was being established, one of the initial Amazon marketplace managers flew out to California, and personally invited our company to sell on the newly created platform. At the time, our company was invited to sell on Amazon based on the reputation of our popular video gaming website. We were one of the first sellers on Amazon. Once the international marketplaces were launched, we began selling across multiple international platforms making us one of the FIRST USA based Amazon sellers on most international Amazon platforms. 

The Sellercare® Advantage

In 2014, we decided to put our Amazon knowledge to use, and we began assisting Amazon sellers with seller performance and inventory related matters. 

At Sellercare®, we understand the importance of escalating account suspensions and appeals to the most appropriate levels within Amazon. We recognize that each case is unique, and that's why we take a tailored approach to ensure your concerns are heard by the decision-makers most fitted to address them. Our team of seasoned professionals possesses the knowledge and expertise to identify the right channels for escalation based on the specifics of your situation. Whether it's engaging with specialized teams, senior managers, or other relevant contacts, we are well-versed in navigating the hierarchy to advocate on your behalf effectively. With Sellercare® by your side, you can trust that your suspensions and appeals will be escalated to the individuals who can provide the best resolution for your specific case.



Evelin Goldin

Co-founder of Sellercare LLC


Evelin is an Amazon compliance specialist with over 20 years of experience dealing with Amazon. She transitioned into the Senior Software Engineer position and worked on several projects that impacted seller suspension prevention.


Jeff Goldin

Co-founder of Sellercare LLC

Jeff is an entrepreneur with over 25 years of of e-commerce experience. He has built several successful e-commerce companies. 

We Handle the Toughest Suspension Types

We are experts at dealing with every type of suspension including the following:

Sellercare-Amazon Top Seller Solutions

Infringement [Counterfeit, Trademark, Copyright]
Inauthentic Items
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Seller Code Of Conduct
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Review Manipulation
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ASIN Creation Policy
Forged Documents
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Amazon Marketplace Fair Pricing Policy
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Final Decision Suspensions
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