Sellercare®: A Decade of Expertise in Marketplace Consulting

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June 2025 Special: Get a Free Appeal Letter, Phone Scripts, and Escalation Instructions

Why is Sellercare Offering This?

Sellercare has been supporting the Amazon seller community since 2000, making us one of the earliest sellers on the platform. As the first U.S.-based consulting company dedicated to appeals, we’ve specialized in helping Amazon sellers for over 11 years. We understand the frustrations and challenges sellers face, and our mission is simple: to help you get your account back on track.

What’s the Cost?

Absolutely nothing. If you're satisfied with our appeal or your account is reinstated, funds are released, or inventory is returned as a result of our consultation, you’re welcome to make a voluntary donation. However, this is entirely optional—there's no pressure at all.

Do You Take All Cases?

No, we only take on cases where there’s a real chance for substantial progress. However, we review every case, assess your likelihood of reinstatement, and provide the reasons for why we might not take on your case.

How Many Free Appeals Can I Request?

You are entitled to a free case review and at least one free appeal, script, or escalation. For most cases, we will provide ongoing support until significant progress is made. However, please note that we reserve the right to discontinue support at any time, for any reason.

How Long Will It Take?

Once we receive the details of your case, the appeal process usually takes between 1-3 days. In some instances, it may be resolved in just a few hours.

Is There Anything Else That’s Free?

Yes! In addition to the free appeal, we provide:

  • A free phone script to assist you when contacting Account Health Support.
  • Instructions for filing a BBB complaint.
  • Escalation instructions and manager contact details.

A Note from Us:

Since founding Sellercare, we’ve been pioneers in the appeal services industry, handling thousands of cases. While many companies now offer similar services, we want to emphasize that we treat every account suspension like it’s our own. We focus on personalized, tailored solutions for each individual case—something that sets us apart from the generic, one-size-fits-all solutions used by others.

Disclaimer:

Since our appeal services are free, we have the following guidelines to ensure fairness and prevent abuse:

  • Exclusively for Amazon Sellers: We only work directly with Amazon sellers and do not offer appeal services to agencies or consultants.
  • Case Selection: Each case is carefully assessed, and we reserve the right to decline any request at our discretion. Not every case will be accepted.
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About Sellercare®

Sellercare®: A Decade of Expertise in Marketplace Consulting

Contact us today to retrieve your FBA inventory and access your funds on hold. We also provide low-cost storage solutions and assist with inventory liquidation.

As one of the first sellers on Amazon, we stopped selling in 2010. Since then, Sellercare has been at the forefront of helping sellers navigate Amazon's ever-changing landscape. We are the first company in the USA dedicated exclusively to appeals and reinstatement. Unfortunately, the game has shifted, and many sellers are finding themselves trapped—working tirelessly only to have their inventory and hard-earned funds confiscated.

Let us review your account and help you recover your inventory and funds.

Our Expertise: Escalating Suspensions and Appeals

Sellercare® continues to manage suspensions for past, referred clients, and clients referred by Payability and Payoneer, leveraging over a decade of expertise in resolving complex Amazon account issues. As a pioneering U.S.-based consulting firm, we specialize in navigating Amazon's suspension and appeal processes, offering tailored strategies to address and overcome account challenges.

Beyond suspensions, Sellercare® provides comprehensive support, including inventory management, product sourcing, and account optimization. Our goal is to help sellers protect and grow their businesses with proactive solutions and expert guidance.

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Sellercare® Services

Are you facing an account suspension or appeal rejection on Amazon? Look no further!

Expert Suspension Handling

At Sellercare®, our expertise lies in handling the most challenging suspensions and appeals. Our seasoned professionals possess the knowledge and strategic insights to navigate the complexities of the Amazon platform. Whether you feel unjustly treated or have received what seems like a final decision, our team is here to advocate on your behalf with the corresponding managers. Regain control of your Amazon business today by partnering with Sellercare®.

Appeal Escalation

Don't let suspensions and appeals hinder your success on Amazon. Our experienced team specializes in escalating suspensions and appeals, ensuring that your voice is heard by the right decision-makers. We understand the frustration that comes with unjust treatment or seemingly final decisions. Let us leverage our expertise and industry knowledge to present a compelling case on your behalf.

Confident Resolution

Ready to overcome suspensions and appeals with confidence? Sellercare® is here to support you. Our dedicated team excels in navigating the complex landscape of Amazon suspensions and appeals. No matter the challenge you face or the decisions you've received, we have the skills and experience to fight for your rights.

Affordable Storage Solutions

Affordable solution for international sellers to reduce inventory storage fees. Long-Term Storage Fees Got You Down? Find Cheaper and Secure Storage Solutions. At Sellercare, we're proud to offer international Amazon sellers a solution that significantly reduces their FBA or fulfillment center storage fees. We're talking 3 to 10 times less than what you're currently paying.

Save Thousands on Storage

Did you know that Amazon charges high long-term storage fees for items stored for 365 days or more? At $6.90 per cubic foot or $0.15 per unit, these fees can add up quickly and eat into your profits. Sellercare offers affordable space rent that can save you thousands of dollars each year.

Product Liquidation

Rescue Your Amazon FBA Inventory with Our Product Liquidation Services. We assist international sellers in liquidating their excess inventory, enabling them to avoid storage fees or long lead times. Our services are sought by thousands of US-based buyers who consistently need inventory.

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We Handle the Toughest Suspension Types

We are experts at dealing with every type of suspension including the following:

  • Infringement [Counterfeit, Trademark, Copyright]
  • Inauthentic Items
  • Seller Code Of Conduct
  • Review Manipulation
  • ASIN Creation Policy
  • Forged Documents
  • Amazon Marketplace Fair Pricing Policy
  • Final Decision Suspensions
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Victoria Sullivan

Victoria Sullivan, Marketing Manager at Payability

"Sellercare has done an excellent job getting our customers unsuspended. Whenever a customer gets suspended, we send them to Sellercare and they take great care of them."

Sellercare® is the EXCLUSIVE reinstatement consulting company for Payability. When Payability clients get suspended, Sellercare® manages their Amazon account suspensions and assists with reinstatement.

Sellercare® Payability Offer:

Receive a $200 sign on BONUS!

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