Website Terms of Use
The following Terms of Use ("Terms of Use", "Agreement") are between you and Seller Care (the "Company", "we", "Seller Care") and constitute a legal agreement that governs your use of the Seller Care website. This Agreement applies to the Company web site located at sellercare.com ("Site") and all related sites linked to sellercare.com by us. By using the Site, you agree to these Terms of Use, whether you are a "Visitor" (which means that you are simply browsing the Site) or you are a "Member" (which means that you have registered on the Site). If you do not agree, do not use the Site.
Content
Subject to full compliance with the Terms of Use, the Company may offer to provide certain services and content, as described more fully on the Site. Services shall include, but not be limited to, any service and content the Company performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the services (including, but not limited to text, user comments, messages, information, data, graphics, news articles, photographs, images, illustrations, software, audio clips and video clips, also known as the "Content").
Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, uploaded, posted, publicly displayed, translated, transmitted, reproduced, republished, or distributed in any way to any other computer, server, web site or other medium for distribution or publication or for any commercial enterprise, without the Company's express prior written consent.
Using this Site
While using the Site, you will not:
- post content in inappropriate areas on the Site;
- violate any laws, third party rights, or our policies;
- abuse, harass, threaten, impersonate or intimidate other Site users;
- use the Site if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Site;
- post or transmit, or cause to be posted or transmitted, any content that is infringing, libelous (including personal information), defamatory, obscene, pornographic, abusive, offensive or otherwise violates any law or right of any third party;
- use the Site for any illegal or unauthorized purpose;
- violate any laws in your jurisdiction (including but not limited to copyright laws and mail delivery laws);
- distribute or post spam, chain letters, or pyramid schemes;
- attempt to impersonate another user or person;
- sell or otherwise transfer your account;
- distribute viruses or any other technologies that may harm the Company, or the interests or property of Site users;
- copy, modify, or distribute content from the Site and the Company's copyrights and trademarks;
We reserve the right to bar any activity that violates any of the terms written in this section.
CLIENT SERVICE & PAYMENT AGREEMENT
This Agreement between Sellercare and our clients defines the payment terms for services provided by Sellercare. Clients should understand that by engaging any of our services, Clients are agreeing to be bound by these payment terms.
SERVICES PROVIDED
Sellercare provides a service that assists Amazon Sellers with appeals of suspension prevention, notations, blocked ASINs, and account suspensions by Amazon.
APPEAL PLANS
Clients agree that the Appeal Plan will not be modified in any way and will be submitted to Amazon as provided to the Client by Sellercare. Appeal Plans shall not be revised, edited or changed in any way. However, if a Client desires to submit an Appeal Plan with revisions, edits and/or changes, the Client agrees to submit any and all revisions, edits and/or changes to Sellercare for prior approval.
NO GUARANTEE
Sellercare does not guarantee results of its services, and will not issue refunds for any reason, including the failure to obtain reinstatement of an Amazon Seller Account.
SERVICE FEES AND PAYMENTS
The Client is responsible for paying all fees and applicable taxes associated with the services to be provided by Sellercare in a timely manner with a valid payment method. The Client agrees that any and all payments made to Sellercare are non-refundable.
As a general matter, Sellercare WILL NOT provide refunds to clients for any reason. However, should Sellercare determine that a refund is due, said refund will be issued via one of the preferred payment methods provided by Sellercare (Chase QuickPay, Payoneer, Zelle, or PayPal).
Limitation of Liability
IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR OTHER LEGAL THEORY (i) WITH RESPECT TO THE SITE, THE SERVICE OR ANY CONTENT FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (ii) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) $100.
Choice of Law
These Terms of Use will be governed by and construed in accordance with the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against the Company must be resolved by a court located in Los Angeles County, California, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Los Angeles County, California for the purpose of litigating all such claims or disputes.